Customer Successes

eXtend customers are among the ones leading the equipment dealership industry. Dealers and rental firms with vision, growth aspiration, and customer-focused, efficient operations will be the ones leading the industry. For these companies, eXtend represents the platform for growth, flexibility and productivity.

Tracey Road Equipment, Syracuse (NY)

Tracey Road Equipment, a leading distributor of trucks and construction equipment, has significantly increased sales and efficiency by using eXtend Dealer and Rental Management Software. To meet the broad spectrum of its customer equipment needs, Tracey Road Equipment has grown an extensive product and services portfolio, representing over 35 OEMs of construction equipment, trucks and trailers.

Mr. Jerry Tracey, President: “We implemented eXtend to integrate all our branches, brands and activities. eXtend has enabled us to provide a single face to our customers, optimize our internal processes and give us better management visibility. I am pleased that we decided to implement eXtend.”


General Equipment and Supplies, Fargo (ND)

General Equipment and Supplies (GES) and Tri-State Aggregate Machinery - owned by the same group company - provide construction, mining and complex aggregate equipment. After extensive evaluation, eXtend turned out to be the best solution to cover the breadth of its dealer and rental activities, including its lighweight manufacturing operations.

Mr. Don Schilling, President: "eXtend gives us great customer and equipment visibility. It has enabled us to serve our customers better and operate more efficiently. We implemented eXtend because of its rich dealer functionality and strong ERP technology foundation. eXtend has the horsepower and flexibility to grow and operate our business for the next twenty years."


Sumitomo SMS, Canada

Sumitomo SMS is serving the Canadian construction, mining, and forrestry industries. SMS has been growing rapidly both organically and through acquisition, and has selected eXtend for very strategic reasons. eXtend represents the platform for SMS to integrate and streamline its operations, implement common business practices and operate from a single source of information.

Mr. William Bayer, CIO Sumitomo SMS: "eXtend is the single most advanced and flexible DBS, and a key enabler for realizing our strategy. It is based on modern technology and has great flexibility. eXtend's Web Services based integration technology has enabled us to integrate with our OEM's very quickly for a broad range of transactions, and has greatly reduced our transaction cost."

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